Shipping & Handling

About Delivery

Generally, all the products are in stock in our warehouse, after get your payment, we can ship out your order in 24hours.
Note: on Sunday, and other holidays, we don't work. we will put a notice in our website when we have holiday.

Customers can choose DHL,TNT FedEx, EMS Yanwen Express if you have any special requirement as well as standard post.

Delivery Mode         Delivery Duration                 Tracking Link
              3-5 working days                     www.dhl.com
                           3-5 working days                     www.ups.com
             3-5 working days                      www.ems.com
              3-5 working days                      www.fedex.com
              3-5 working days                       www.tnt.com
            3-5 working days                       www.yw56.com

           10-18 working days                     www.17track.net    

(Note: Affected by the global epidemic, flights to some countries may be delayed 1-2 working days, please understand)

You can also tick to change for Express Shipping Service.

b) For express, It's really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely.

c). Brazil customers notice
If you are Brazil customers, please mail us telling us in advance your CPF No, it is essential for shipment and customs clearance.

d). Indonesia / Korea customer notice
If you are Indonesia/ Korea customer, and your order delivery via Express, please mail us the ID card as Tax number which logistical need it for delivery.

Note: Sometimes the package shipping time will be delaied by the harsh weather condition, festival holiday and uncontrol factors, When we meet such condition, we will try our best to urging and follow up released the latest status with you in time.

About Tax
All shipments being sent to and from a country or region must clear customs first.
The tax of customs is depends on local country tariff policy, some countries with the relex customs policy, no need to charge any tax for iimporting, for some other countries, the amount of customs according to your country tariff policy. 

1>How much I will be charged for the import duty?

Our shipping options include Regular Mail and Express Service. So the amount of customs will be different.

• For package shipped by Singapore Post, we usually declare invoice value as 10usd and mark it as gift. Usually, we do like this, your package will not be charged for a high import duty by the customs.
• For package shipped by Express Service, such as DHL, UPS, EMS, TNT. The amount of import duty will be charged differently because of the difference of your importing country’s tariff policy.
  
  
  

  2> What will we do to reduce your import tax?

  Usually, we will declare a low value around 20-200USD on shipping invoice according the package weight and package volume to reduce the import tax.
  If you have specific requirement on the declare value of the invoice that we will give to DHL when ship your package, please leave message on our website or mail to hkobd2@gmail.com, we will do as you required.

   
  3> What will we do if your package encounter customs clearance issues ?
  When you encounter customs clearance issues, we will supply you the shipping invoice which you have to supply to customs. At the same time, we also will contact China DHL to provide assistance deal with such situation.

Finally, If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.